HHS awards ICF $33 million digital modernization contract


Company to Optimize Centers for Medicare and Medicaid Service Platforms to Improve Operations and End User Experience

FAIRFAX, Va., August 2, 2022 /PRNewswire/ — The U.S. Department of Health and Human Services’ Centers for Medicare & Medicaid Services (CMS) recently selected global consulting and digital services provider ICF (NASDAQ: ICFI) for a $33 million renew the contract to provide digital modernization services to its information technology office. The contract is for four years, comprising a one-year base and three one-year options.

ICF will bring its extensive experience in modernizing business services using ServiceNow to help CMS improve mission execution through greater operational efficiency, increased staff productivity and improved user experience. final. As part of this work, ICF will continue to implement the roadmap the company helped create, in partnership with CMS stakeholders, to support continued platform optimization and improved delivery. Services.

“ICF has been working with CMS since 2018 to transform multiple agency systems to improve employee engagement, increase delivery speed and efficiency of modernized services, and improve the forecasting and reporting capabilities of company,” said Mark Lee, ICF Executive Vice President and Public Sector Leader. “We are excited to continue to partner with CMS to improve their service delivery capabilities and business operations and deliver a faster, smarter and more automated employee experience.”

ICF is a leading provider of low-code, open-source, and cloud-native solutions for federal agencies and was named ServiceNow’s 2021 Federal Partner of the Year. With over 1,000 digital transformation consultants, over 700 systems built and maintained, and a 100% customer retention rate for IT modernization projects, ICF combines public health expertise with an ecosystem of platform partners and of digital practices to quickly deliver complex and scalable solutions that reach customers. ‘ mission results and a drastic change in productivity.

Learn more about ICFs digital transformation services and technology partnerships.

About ICF

ICF is a global consulting services company with approximately 8,000 full-time and part-time employees, but we’re not your typical consultants. At ICF, business analysts and policy specialists work alongside digital strategists, data scientists and creatives. We combine unparalleled industry expertise with industry-leading engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to face change and shape the future. Learn more about icf.com.

Caution Regarding Forward-Looking Statements

Statements that are not historical facts and that involve known and unknown risks and uncertainties are “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995. Such statements may relate to our current expectations regarding our results, future plans, operations and outlook. and involve certain risks, including those associated with the government contracting industry generally; our particular business, including our reliance on contracts with US federal government agencies; our ability to successfully acquire and integrate businesses; and the effects of the novel coronavirus disease (COVID-19) and related federal, state and local government actions and responses on the health of our staff and that of our customers, the continuity of our operations and those of our customers , our results of operations and our outlook. These and other factors could cause our actual results to differ from those set forth in the forward-looking statements that are included in the “Risk Factors” section of our filings with the Securities and Exchange Commission. The forward-looking statements included herein speak only as of the date hereof, and we expressly disclaim any obligation to update such statements in the future.

Contact: Lauren Digue, [email protected]+1.571.373.5577



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