Barcelona, Spain–(BUSINESS WIRE)–Mobile World Congress 2022—Synunivers®“the most connected company in the world”®today announced that it is the first global Messaging and Communications Platform-as-a-Service (CPaaS) provider to offer a cloud-native solution, large-scale digital engagement platform to improve the customer experience of companies and accelerate their digital transformations.
The Syniverse hyperscale communications platform makes it easy for businesses to elevate their digital transformation to deliver rich messaging media through a range of global messaging and CPaaS capabilities anywhere in the world, securely and at hyperscale to cope with the rapid volumetric growth of digital engagement services.
Application-to-person (A2P) messaging continues to rapidly increase over voice, email, social media and other communication channels, resulting in an “always-on” method preferred by consumers . COVID-19 has caused an acceleration of mobile messaging engagement between brands, their customers, employees and partners, as consumers and businesses work and live increasingly digitally. A2P messaging volumes and revenues have grown significantly over the past 18 months and growth will continue for businesses.
Syniverse’s hyperscale communications platform also offers cost and operational advantages for enterprises, such as:
Reduced time to launch new features, channels and connectors.
Increased throughput to meet ever-increasing promotional and notification messaging, with real-time omnichannel orchestration at scale.
Increased availability, extended monitoring, triple redundancy and self-healing.
Compliance with all laws and regulatory mandates and the protection of personal information.
Localized support and centralized management of new features everywhere in the world where the platform is deployed.
Today’s launch continues Syniverse’s tradition of simplifying and accelerating digital transformations for businesses at every stage of their journey. Syniverse supports many Forbes Global 2000 companies and brands in the technology, financial services, communications, retail and logistics, healthcare, travel and hospitality markets.
Syniverse has been recognized in the Gartner® 2021 Market Guide to CPaaS for Companies citing Syniverse as its “co-creator”. The co-creator service involves partnering with client development teams to leverage Syniverse Hyperscale communication platform to improve competitiveness and customer experience.
To learn more about Syniverse’s hyperscale communications platform, contact a Syniverse sales representative or visit here.
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Andrew Davies, Chief Executive Officer, Syniverse
“Syniverse has been a co-creation partner in mobile engagement with enterprises and leading brands around the world for many years. Our industry leadership continues by launching the first next-generation hyperscale communications platform , cloud-native, CPaaS industry Syniverse’s hyperscale communications platform will set the standard for enterprises that use digital transformation to improve customer experience.
Gartner, Market Guide for Communications Platform as a Service, by Lisa Unden-Farboud, Brian Doherty, Daniel O’Connell, published September 27, 2021.
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Syniverse is a leading global provider of unified, mission-critical platforms enabling seamless interoperability across the entire mobile ecosystem. Syniverse makes global mobility work by enabling consumers and businesses to connect, engage and transact seamlessly and securely. Syniverse offers a leading communications platform that serves both enterprises and operators globally and at scale. Syniverse’s proprietary software, protocols, orchestration capabilities and network assets have enabled Syniverse to meet the changing needs of the mobile ecosystem for over 30 years. Syniverse continues to innovate by harnessing the potential of emerging technologies such as 5G, IoT, RCS and CPaaS for its customers.
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